![]() ![]() A single folder has a hard limit of 5000, anything over it will not be searchable.ħ) Max OST size is 20 GB. old at the end, then open outlook to start making a new ost.Ħ) Large contacts lists can cause issues with searching contacts. ost by renaming current mail file to have. ![]() ( ) Check for both Windows updates and office updates.Ĥ) Recreate mail. Large mailboxes are more likely to cause problems.ģ) Check for updates, sometimes Microsoft will release a windows update that will break searching. Archiving mail can be a good idea regardless of the inbox size though. Archiving the mail or moving it to a different folder can fix issues. If they are okay with using the OWA they can use that while it indexesĢ) Office 2016 doesn’t support an inbox larger than 4GB. Try to schedule it for end of day or lunch so it doesn’t interrupt their work. Overview: Outlook Search Issues Troubleshootingġ) Start with indexing, it generally takes a while and will reduce the performance of outlook. Run ScanPST.exe on Outlook file (location differs per Office 20XX - Check ) old at the end, then open Outlook to let mail start loading into new fileĬ. Outlook known issues in the June 2017 security updatesī. Possible fixes for outlook indexing and search issuesĪ. We've had this quite a bit recently here's our guides on it. It would be nice for Microsoft to officially acknowledge this in some capacity. Outlook is having some clear indexing issues with certain mailboxes, rebuilding the index fixes the problem for a few hours, but the second new things are added they are sometimes not reindexed for days. The machine is fine specwise with an i5, ssd, 8gigs ram - I seriously doubt the limitations are hardware related. One user has a 5g mailbox with two attached 5g and 250meg shared mailboxes, same issue. ![]() I'm not convinced that the size of the mailbox is related to the problem. However, this causes the searching to take a much longer time (as Outlook has to comb through everything with every search), which for most people is longer than just scrolling down to the thing you're looking for. The only "solution" I've found is to turn off the indexing search in outlook: They admitted its a bug with how Outlook interacts with windows indexing currently and couldn't provide an ETA or a fix. ![]() On the most recent communication I had with them, I told them the exact same thing you described above, no amount of complete reinstalls (OS and Outlook 2016), updates or reindexing seems to fix the problem. We moved to O365 a few months back and I've been contacting Microsoft about this issue on and off for months now. ![]()
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